Refund Policy

1. Orders We Cannot Deliver

If we are unable to deliver your order for any reason, you are entitled to a full refund of the amount paid for that order.

This includes cases where an item is out of stock after purchase, a delivery cannot be arranged with your in-game account, or the order cannot be completed within a reasonable time.

2. Partially Delivered Orders

If only part of your order is delivered, you will receive a pro-rated refund for the portion that was not delivered.

The refund amount is calculated from the price you paid for each undelivered item or unit. Items that were successfully delivered are not refunded.

3. Completed Orders

Because digital items are received immediately and cannot be returned, orders are not eligible for a refund once delivery has been completed successfully.

This does not affect any rights you have under applicable consumer protection laws. Where the law in your location requires a refund, we will honor it.

4. How to Request a Refund

To request a refund, contact BoostForge Support within 7 days of your purchase and include:

• Your order number (found in your confirmation email)
• The email address used at checkout
• A short description of the issue, such as which items were not received

Requests submitted more than 7 days after purchase may not be eligible.

5. Refund Processing

Approved refunds are returned to the original payment method used for the order. We cannot send refunds to a different card, account, or person.

Once a refund is approved, please allow 5–10 business days for it to appear on your statement. Exact timing depends on your bank or card issuer.

6. Chargebacks

If something has gone wrong with your order, please contact us before opening a chargeback or payment dispute with your bank. Almost every issue can be resolved faster directly with our support team.

Opening a chargeback while a refund request is in progress can delay your refund. Accounts with unresolved chargebacks may be restricted from placing new orders.

7. Changes to This Policy

We may update this Refund Policy from time to time. The Effective Date will reflect the latest version. The policy in effect at the time of your purchase applies to that order.